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Returns & Exchanges

If for any reason you are not satisfied with our products, we will assist you with a prompt credit or exchange.



Our Policy

- All returns and exchanges including manufacturer defects must be requested within 7 days of receipt.

- For manufacturer defected items, please provide photos of the damages, style number, and invoice number in the initial return request.

- Items must be returned in their original condition, unworn, unwashed, undamaged, unused, and with their original tags intact.

- All returns will be applied as store credit. Credit card refunds will need to be reviewed.

- Store credit will be issued after the return is received and inspected by our return department.

- All sale items are “final sale” and not eligible for return or exchange.

- All returns that surpass the 7-day return request period are subject to a 30% restocking fee.

- All returns must have a Return Merchandise Authorization Number (RMA#) issued by Dress Forum in order for the claim to be processed.

- Returned merchandise must be mailed out within 5 business days from the time you receive the return shipping label.




Return Process

To initiate a return, simply email return@dressforumonline.com

We will issue a Return Merchandise Authorization Number (RMA#), a Return Merchandise Authorization Request Forum (RMA Request Form), and a return shipping label.

You MUST include a hard copy of a filled-out RMA Request Form in the return package. We do not accept returns without a RA# and a RA Request Forum.


If you have any further questions please email us at return@dressforumonline.com

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